Service Request Procedures

When service is needed, please contact O.D.T. to discuss the nature of the problem.  A Service Order (SO) number will be assigned for the repair.  This number will be used to complete a data collection form (DCF). 
Both domestic and international versions of the DCF are accessible for printing below.  It is important to fill in this form as completely as possible.  Print a copy of the appropriate form, and complete it.  Please enclose a copy of the completed DCF with the shipment and mark the SO number on the outside of the shipping container.

 

Domestic DCF       International DCF



 

Contact Us At:

O.D.T.
1814 Charlie Jones Road
Grand Cane, LA 71032-5640

Phone/Fax: (318) 697-4211
Email: odt@olddatumtiming.com

 


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